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CWS/CMS Bulletin - Release 8.4 and Interim Release 8.4.0 - 15 Day Reminder Bulletin

Date: 11/6/2018
Title: Release 8.4 and Interim Release 8.4.0 - 15 Day Reminder Bulletin
What is Impacted: CWS/CMS Application
Describe Impact:

Release 8.4 and Interim Release 8.4.0 will be implemented on Saturday, November 17, 2018. 

The application outage begins on Saturday, November 17, 2018 at 6:00 AM, and will continue until Saturday, November 17, 2018 at approximately 2:00 PM.  Users will not be able to access the CWS/CMS application during this period.  All application updates will be applied beginning Saturday, November 17, 2018 and should be available to counties as of Saturday afternoon at 2:00 PM November 17, 2018. 

Customer support will be available from the IBM Helpdesk at (800) 428-8268

Coexistent county CWSCMS.MSI file availability:

The CWSCMS.MSI file will be available by Tuesday, November 6, 2018 for technical staff to begin testing the installation of the release.  The code will be located on the CWSDFSr share in the following location:

  •  \CODEDIST\Staging\R84

Dedicated County CWSCMS.MSI file delivery:

By Tuesday, November 6, 2018 dedicated county users should start seeing the CWSCMS.MSI file copied to their workstations during Windows logon.  Technical staff can verify that they have received the file by checking for its presence in the C:\CACW\R84 folder.  The database will be updated to Release 8.4 during the outage on November 17.

When: November 17, 2018

Start Time: 6:00 AM
End Time: 2:00 PM
Duration: 8 Hours

Who is Impacted: All CWS/CMS Users
Why: R8.4 New code delivery

Contact Name: CWDS Customer Relations
Contact Email: CWS_CustRel@osi.ca.gov
Contact Phone: