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CWS/CMS Bulletin - Release 8.5 and Interim Release 8.5.0 (3-Day Reminder)

Date: 1/23/2019
Title: Release 8.5 and Interim Release 8.5.0 (3-Day Reminder)
What is Impacted: CWS/CMS Application
Describe Impact:

Release 8.5 and Interim Release 8.5.0 will be implemented on Saturday, January 26, 2019. 

The application outage begins on Saturday, January 26, 2019 at 6:00 AM, and will continue until approximately 2:00 PM.  Users will not be able to access the CWS/CMS application during this period.  All application updates will be applied during this outage and should be available to counties as of Saturday afternoon at 2:00 PM, January 26, 2019.

Customer support will be available from the IBM Helpdesk at (800) 428-8268.

Coexistent County CWSCMS.MSI file availability:

The CWSCMS.MSI file became available before Wednesday, January 16, 2019 for technical staff to begin testing the installation of the release. The code is located on the CWSDFSr share in the following location:


Dedicated County CWSCMS.MSI file delivery:

By Wednesday, January 16, 2019 dedicated county users should have started seeing the CWSCMS.MSI file copied to their workstations during Windows logon. Technical staff can verify that they have received the file by checking for its presence in the C:\CACW\R85 folder. This file must exist on the workstation for the installation of Release 8.5 to take place on or after January 26, 2019.

Dedicated County users should do the following on the night before the release:

    1. Restart (reboot) the workstation and log into Windows (aka the "welcome screen").
    2. Restart again and do not log into Windows.
    3. Leave the workstation powered on.

When: January 26, 2019
Start Time: 6:00 AM
End Time: 2:00 PM
Duration: Eight (8) hours

Who is Impacted: All CWS/CMS Users
Why: R8.5 New code delivery

Contact Name: CWDS Customer Relations
Contact Email: CWS_CustRel@osi.ca.gov
Contact Phone: